Question 1

What areas do you serve?

Accepted Answer

We serve clients nationwide across the United States. While our headquarters are based in Los Angeles, we have a network of certified professionals to ensure consistent quality regardless of your property location.

Question 2

How long does the on-site capture process take?

Accepted Answer

All on-site work is completed in a single day. The exact duration depends on the property size and package selected, but we design our process to be efficient and minimally disruptive.

Question 3

How quickly will I receive my media?

Accepted Answer

Turnaround times are discussed during your consultation call and vary based on the package and scope of work. We prioritize both quality and efficiency in our delivery.

Question 4

Do you provide pricing on your website?

Accepted Answer

We discuss pricing during our consultation call because every property and situation is unique. This allows us to provide accurate pricing tailored to your specific needs rather than one-size-fits-all rates.

Question 5

What is included in the Full Media Package?

Accepted Answer

The Full Media Package includes full 360 scan, virtual walkthrough, exact floor plans, listing photos, drone shots, real estate video, and AI interior design. This is our most popular package and provides everything needed for a complete listing presentation.

Question 6

Can I customize a package for my specific needs?

Accepted Answer

Yes. While we offer three standard packages, we can build custom solutions based on your requirements. Schedule a call to discuss what you need.

Question 7

Do you work with individual agents or only brokerages?

Accepted Answer

We work with individual agents, teams, brokerages, property owners, and building operators. Our services are designed to serve anyone who needs professional real estate media.

Question 8

Are your drone pilots certified?

Accepted Answer

Yes. All drone operations are conducted by FAA-certified pilots with full insurance coverage. We handle all necessary permissions and comply with all regulations.

Question 9

What is AI staging and how does it work?

Accepted Answer

AI staging uses artificial intelligence to virtually furnish and decorate empty or dated spaces. It provides photorealistic results that help prospects visualize the potential of a property, all at a fraction of the cost of traditional staging.

Question 10

Can you handle commercial properties and multi-unit buildings?

Accepted Answer

Yes. We work with residential, commercial, and multi-unit properties of all sizes. Our Full Launch Package is specifically designed for larger projects and multiple properties.

Question 11

How do I get started?

Accepted Answer

Schedule a consultation call using the button on our website. We'll discuss your property, needs, and timeline, then provide a tailored recommendation and pricing.

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